Back to help center

Network and Performance

1. Will Equal AI work if my internet is unstable or weak?
Equal AI requires an active mobile data or Wi-Fi connection for real-time cloud processing. A stable internet connection ensures the best performance and accurate call handling. If proper internet connection is not available, Equal AI will automatically connect the call directly to you instead of the assistant handling it.
2. How much mobile data does Equal AI use?
Equal AI uses about 1-2 MB per call. For most users who receive 20-30 calls a day, this works out to roughly 30-60 MB daily - a fairly light footprint that won't strain your data plan.