Privacy & Data

Only the portion of each call handled by the AI Assistant is recorded; recording stops once the call is transferred to you. Direct calls that bypass the assistant aren't recorded. Recordings and transcripts are stored exclusively for your reference and to generate summaries. You can access, review, and delete them anytime. Equal AI does not share or use your recordings for any other purpose.Only the portion of each call handled by the AI Assistant is recorded. Recording stops once the call is transferred to you. Direct calls that bypass the assistant are also not recorded These recordings and transcripts are stored exclusively for your reference and to generate call summaries, helping you review conversations and stay informed about who called and why.

Only you, through your Equal AI account. We do not share, sell, or disclose your recordings or personal information to third parties, except where required by law or with your explicit consent. Data is stored securely with industry-standard encryption, and you can access, review, export, and delete it anytime.Only you can access your call recordings and data through your Equal AI account. We do not share, sell, or disclose your recordings or personal information to third parties, except where required by applicable law or with your explicit consent.

Yes. You can delete individual conversations or call logs anytime (see the Delete Conversations & Call Logs section for steps). You can also delete your account.

Equal AI uses your contacts to identify known callers and apply your Call Handling preferences (like 'All calls except...'). Without contact access, the assistant can't tell saved contacts from unknown numbers.

Notifications keep you informed in real time — alerts when a call comes in, when the assistant takes a message, or when a summary is ready. Without them you may miss important call activity. You can manage notification preferences anytime in iPhone Settings.

This is requested per Apple's App Tracking Transparency policy. If you allow it, it helps us understand how users interact with the app so we can improve it. If you decline, Equal AI continues to work fully — it has no impact on core functionality.

Settings -> Account & Data -> tap Privacy Policy or Terms & Conditions to open them within the app.Yes, users can permanently delete the call recordings and summaries by following these steps: